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Terms & Conditions

These Terms and Conditions constitute a legally binding agreement between you (the "User" or "Player") and trada-casino (the "Operator") regarding your use of the website trada-nz.com and any associated services. By accessing, registering, or playing on this platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue the use of our services. These Terms are effective as of November 6, 2025.

1. Definitions and Interpretation

To ensure clarity and mutual understanding of the contractual obligations governed by trada-nz.com, the following capitalized terms shall have specific meanings derived from standard industry practices and New Zealand regulatory contexts:

  • Operator: Refers to trada-casino, the entity managing the platform, games, and financial transactions associated with trada-nz.com.
  • User/Player: Refers to the individual who has successfully registered an account and agreed to these Terms.
  • Account: The personal profile created by the User to access the services, hold funds, and track gameplay history.
  • Bet/Wager: The real money or bonus funds staked by the User on a specific game outcome.
  • Bonus: Promotional funds, free spins, or other incentives offered by the Operator which are subject to specific wagering requirements before they can be withdrawn.
  • Service: The interactive gaming platform, customer support, and financial infrastructure provided via trada-nz.com.

2. Account Registration and Eligibility

Access to trada-casino is strictly regulated to ensure compliance with international responsible gambling standards and New Zealand consumer protection principles. Establishing an account is a privilege subject to the following verification and security protocols:

Eligibility Criteria

  • Age Verification: You must be at least 18 years of age, or the legal age of majority in your jurisdiction (whichever is higher), to participate. We reserve the right to request proof of age at any time and suspend accounts until satisfactory documentation is provided.
  • Jurisdictional Compliance: Residents of New Zealand are welcome; however, it is solely your responsibility to ensure that online gambling is legal in your specific location within the jurisdiction.
  • Single Account Policy: Users are permitted only one account per person, household, IP address, or payment method. Duplicate accounts will be closed, and any associated winnings may be confiscated.

Registration Obligations

  1. You agree to provide accurate, current, and complete information during the registration process, including your full legal name and valid contact details.
  2. You are solely responsible for maintaining the confidentiality of your login credentials. The Operator is not liable for any loss arising from unauthorized access to your account due to your negligence.
  3. By registering, you consent to identity verification checks (KYC) which may involve third-party databases to prevent fraud and money laundering.

3. Betting and Gameplay Rules

All gameplay on trada-nz.com is subject to strict procedural rules to ensure fairness and integrity. The Operator reserves the right to void bets or suspend gameplay in instances of technical error or suspected manipulation.

  • Bet Acceptance: A bet is only deemed valid once it is confirmed by our servers. If a connection is lost after a bet is placed but before the outcome, the result will be recorded and the balance updated accordingly upon reconnection.
  • Maximum Payouts: Specific games may have limits on maximum winnings per round. It is the User's responsibility to check game-specific rules within the interface.
  • Prohibited Conduct: The use of automated bots, AI software, or any strategy designed to exploit software errors (glitches) is strictly prohibited. In Live Casino sections, abusive language towards dealers or other players will result in immediate chat bans or account suspension.
  • Game Integrity: In the event of a discrepancy between the result showing on your device and the Operator's server records, the server records shall be the final and binding authority.

4. Bonus Terms and Promotional Conditions

Bonuses offered by trada-casino are designed to enhance the entertainment value of the Service. These incentives are legally distinct from cash deposits and are subject to specific restrictions to prevent abuse.

Wagering and Activation

  • Wagering Requirements: Unless stated otherwise in specific campaign terms, all bonus funds must be wagered a defined number of times (e.g., 35x) before they convert to withdrawable cash.
  • Game Weighting: Different games contribute differently towards wagering requirements. Typically, slots contribute 100%, while table games and live casino games may contribute a lower percentage or 0%.
  • Max Bet Rule: While playing with an active bonus, a maximum bet limit applies (typically specified in the specific promotion). Exceeding this limit may result in the forfeiture of the bonus and associated winnings.

Abuse Policy

The Operator maintains a zero-tolerance policy towards "bonus hunting" or "bonus abuse." This includes strategies such as delaying game rounds in any game, including free spins and bonus features, to a later time when you have no more wagering requirements. We reserve the right to withhold any withdrawals and/or confiscate all winnings for irregular play.

5. Payments and Withdrawals

Financial transactions on trada-nz.com are processed in accordance with strict Anti-Money Laundering (AML) regulations. We strive to process payments efficiently while maintaining the security of the financial ecosystem.

Deposit and Withdrawal Policies

  • Methods: We accept various payment methods including credit/debit cards, e-wallets, and cryptocurrencies. The method used for withdrawal must generally match the method used for the deposit to prevent money laundering.
  • Processing Times: Withdrawal requests are subject to a processing period (typically 24-48 hours) for security checks. Once approved, transfer times vary by method (e.g., e-wallets are instant; bank transfers may take 3-5 business days).
  • Verification Triggers: Cumulative withdrawals exceeding certain thresholds (e.g., NZD $2,000) will trigger mandatory enhanced verification procedures, requiring submission of ID, proof of address, and potentially source of funds documentation.
  • Refunds: Refunds are generally not provided once funds have been wagered. In cases of proven technical error where a bet was deducted but not played, a refund to the account balance will be issued upon investigation.

6. Limitation of Liability

While trada-casino endeavors to provide a seamless and secure service, the nature of online technology and the internet requires specific legal limitations on our liability regarding service interruptions and potential losses.

Operator Obligations and Exclusions

  • Service "As Is": The Service is provided on an "as is" and "as available" basis. We do not warrant that the Service will be uninterrupted, timely, or error-free, nor that defects will be corrected immediately.
  • Force Majeure: The Operator shall not be liable for any failure to perform its obligations where such failure results from causes beyond reasonable control, including but not limited to telecommunications failures, power outages, industrial disputes, or acts of God.
  • Maximum Liability: To the extent permitted by applicable New Zealand law, specifically the Consumer Guarantees Act where applicable, the Operator's maximum liability to you for any matter arising out of or in connection with these Terms shall be limited to the amount of the wager or deposit in dispute.
  • Indirect Loss: Under no circumstances shall trada-casino be liable for any indirect, special, or consequential damages, including loss of data, profits, or reputation.

7. Intellectual Property Rights

The content found on trada-nz.com represents a significant investment in intellectual property and proprietary technology. Users are granted a limited license to use the platform solely for personal entertainment.

All materials, including but not limited to software, images, graphics, photographs, animations, videos, music, audio, and text are owned by trada-casino or its licensors. You may not copy, reproduce, distribute, republish, display, post, or transmit any part of the Service in any form or by any means without the prior written permission of the Operator. Any unauthorized use may violate copyright laws, trademark laws, and other civil and criminal statutes.

8. Privacy and Data Protection

We are committed to protecting your personal data in accordance with the New Zealand Privacy Act 2020 and international data protection standards. Your personal information is processed primarily to provide the Service, conduct verification checks, and ensure regulatory compliance. For full details on how we collect, use, and store your data, please refer to our dedicated Privacy Policy, which forms an integral part of these Terms.

9. Changes to Terms

The digital gambling landscape is dynamic, necessitating occasional updates to these Terms to reflect regulatory changes or operational improvements. trada-casino reserves the right to modify these Terms at any time.

Notification Procedure: Material changes will be notified to you via email or a prominent notice on the website upon your next login. You may be required to re-accept the Terms to continue using the Service. Continued use of trada-nz.com following the posting of changes constitutes your binding acceptance of such changes. If you do not agree to the updates, you must stop using the Service and close your account.

10. Termination and Suspension

The Operator retains the right to manage access to trada-nz.com to maintain the safety and integrity of the platform. This includes the right to terminate the contractual relationship under specific conditions.

  • Suspension: We may suspend your account pending investigation if we have reasonable grounds to suspect a breach of these Terms, fraud, or AML violations.
  • Termination for Cause: We may terminate your account immediately if you materially breach these Terms, engage in illegal activity, or if required by a regulatory body. In such cases, the Operator is not liable to refund any balance that may be attributable to illicit activity.
  • Voluntary Closure: You may close your account at any time by contacting customer support. Any non-disputed withdrawable balance will be returned to you, subject to standard deduction of withdrawal fees if applicable.

11. Governing Law and Jurisdiction

These Terms and the relationship between you and trada-casino shall be governed by and construed in accordance with the laws of the jurisdiction in which the Operator is licensed, without regard to its conflict of law provisions. However, nothing in these Terms excludes or limits any mandatory statutory rights you may have under the laws of New Zealand.

Dispute Resolution: In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting our customer support. If the dispute cannot be resolved internally, it may be referred to an Alternative Dispute Resolution (ADR) entity or the competent courts as determined by the governing law.

12. Contact Information

If you have any questions regarding these Terms, require assistance with your account, or wish to file a formal complaint, our support team is available to assist you. Please ensure you reference your username in all correspondence.